Zante Auto Rentals

Terms & Conditions 

1. Minimum Rental Duration

  • Minimum Rental Period: 24 hours. A late return exceeding 1 hour may result in an additional day’s charge.

2. Driver Requirements

  • Driver’s Age: Minimum age is 23 years with at least 2 years of driving experience. For larger vehicle categories, the minimum age is 25 years.

  • Driving License: A valid national or international driving license must be presented at the time of rental.

3. Vehicle Use & Restrictions

  • Subleasing Prohibited: The renter is not allowed to sublease or transfer the vehicle to any third party.

  • Prohibited Use: The vehicle must not be used for:

    • Racing, towing, or off-road driving.

    • Transporting illegal substances or hazardous materials.

    • Driving under the influence of alcohol, drugs, or any other substances.

    • Driving outside of Greece without prior written permission.

  • Authorized Drivers: Only drivers listed on the rental agreement may operate the vehicle.

4. Fuel Policy

  • Vehicles are provided with a specified fuel level and must be returned with the same amount. Otherwise, refueling charges apply.

5. Cleaning Policy

  • Smoking inside the vehicle is strictly prohibited.

  • If the vehicle is returned in an excessively dirty condition, a cleaning fee may be applied.

6. Maintenance & Repairs

  • Authorized Repairs Only: Vehicles must be serviced and repaired exclusively at our authorized workshop. Any unauthorized repairs are strictly prohibited, and the renter will be liable for all related costs.

  • Breakdowns & Assistance: In case of a breakdown, the renter must immediately contact our 24/7 assistance service.

7. Insurance Coverage

  • Third-Party Liability Insurance covers damages to third parties.

  • Collision Damage Waiver (CDW) reduces the renter’s liability in case of damage, subject to a deductible amount.

  • Personal Accident Insurance (PAI) covers the driver and passengers in case of an accident.

8. Security Deposit, Payment & Damage Liability

  • A valid credit or debit card is required for the security deposit.

  • Accepted Payment Methods: Cash, bank transfers, and credit/debit cards.

  • Damage Liability: In case of damage caused by the renter, Zante Auto Rentals reserves the right to deduct the necessary amount from the security deposit for repairs.

  • Deposit Release: The security deposit will be released 15 to 20 days after the vehicle's return, subject to final inspection.

9. Vehicle Inspection & Documentation

  • Upon receiving the vehicle, the renter must take photographs of both the exterior and interior to document the car's condition.

  • A representative from Zante Auto Rentals may also take photographs.

  • These images will be sent via email to both the renter and Zante Auto Rentals as proof of the vehicle’s initial condition.

10. Cancellation Policy

  • Free cancellation is allowed up to 48 hours before the rental start date. Late cancellations may result in partial or full charges.

11. Accident Procedure

  • In case of an accident, the renter must immediately notify Zante Auto Rentals and the police.

  • The renter must not move the vehicle until authorities arrive and a formal accident report is completed.

12. Liability for Traffic Violations

  • The renter is fully responsible for any fines, toll fees, or penalties incurred during the rental period.

13. Data Protection

  • GDPR Compliance: Customer data is stored securely and used only for contractual and legal purposes.

14. Dispute Resolution

  • Any disputes shall be resolved in accordance with Greek law. Alternative dispute resolution options may be available.

General Terms and Conditions for Car Rentals in Europe

1. Definitions

1.1. "Company" refers to the car rental provider.

1.2. "Renter" refers to the individual or entity renting the vehicle.

1.3. "Vehicle" refers to the car provided by the Company for rental.

2. Eligibility

2.1. The Renter must be at least 21 years old (age requirements may vary by country and vehicle type).

2.2. The Renter must hold a valid driver’s license recognized in the country of rental and have at least one year of driving experience.

2.3. Additional drivers must also meet the eligibility requirements.

3. Rental Period

3.1. The rental period begins at the time of vehicle pickup and ends at the agreed return time and date.

3.2. Extensions must be approved by the Company and may incur additional charges.

4. Vehicle Use 4.1. The Vehicle may only be used for lawful purposes.

4.2. The Renter must not:

  • Drive the Vehicle under the influence of alcohol, drugs, or any impairing substances.

  • Use the Vehicle for racing, towing, or off-road activities unless explicitly allowed.

  • Sublet or lend the Vehicle to unauthorized persons.

5. Insurance and Liability

5.1. Basic insurance coverage is included, subject to the terms of the rental agreement.

5.2. The Renter is liable for any damage, theft, or loss to the Vehicle, up to the agreed deductible.

5.3. Optional insurance upgrades may be available for purchase.

6. Fuel Policy

6.1. The Vehicle is provided with a full tank of fuel and must be returned with a full tank unless otherwise agreed.

6.2. Refueling charges will apply if the Vehicle is returned without a full tank.

7. Payments and Deposits

7.1. Payment for the rental must be made in full at the time of booking or pickup.

7.2. A security deposit will be required and refunded upon return of the Vehicle, subject to inspection.

7.3. Additional charges may apply for late returns, toll fees, or fines incurred during the rental period.

8. Cancellation and Refunds 8.1. Cancellations must be made at least 48 hours before the rental period begins to qualify for a full refund.

8.2. Late cancellations or no-shows may result in partial or no refunds.

9. Breakdown and Assistance

9.1. In the event of a breakdown, the Renter must contact the Company immediately.

9.2. The Company will provide roadside assistance or a replacement vehicle when feasible.

10. Governing Law

10.1. These terms are governed by the laws of the country where the rental is initiated.

10.2. Disputes will be resolved in the courts of the same jurisdiction.

Privacy Policy for Car Rentals in Europe

1. Introduction We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect 2.1. Personal Information:

  • Name, address, email, phone number, and date of birth.

  • Driver’s license and payment details.

    2.2. Usage Information:

  • Rental history and preferences.

  • Location and mileage data from rented vehicles.

3. How We Use Your Information

3.1. To process bookings and payments.

3.2. To provide customer support and roadside assistance.

3.3. To comply with legal and regulatory requirements.

3.4. For marketing purposes, with your consent.

4. Data Sharing

4.1. We may share your information with:

  • Payment processors and insurance providers.

  • Law enforcement agencies, if required by law.

  • Third-party partners for promotional activities (only with your consent).

5. Data Security

5.1. We implement robust measures to protect your data from unauthorized access, alteration, or disclosure.

6. Retention 6.

1. Your data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights

7.1. You have the right to:

  • Access and update your personal data.

  • Request deletion of your data, subject to legal obligations.

  • Opt-out of marketing communications.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at privacy@carrentaleurope.com.

9. Updates We reserve the right to update this policy. Changes will be communicated through our website.